Sharewaysprivacypolicy

 

Privacy Policy —  Shareways

Effective date: 9 October 2026
Last updated: 9 October 2026
App name: Shareways
Android package: com.app.carpool

This Privacy Policy explains how  Shareways (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your information when you use the  Shareways mobile application (the “App”). By using the App, you agree to this Policy. If you do not agree, please do not use the App.

1. Who we are

 Shareways is a carpooling / ride-sharing app that connects Captains (drivers who offer seats) and Passengers (users who request seats).

For privacy questions or requests,
Contact:+923039649303
Email: Mohsin.ishfaq.raja@gmail.com
Country: Pakistan

2. Information we collect

2.1 Information you provide

  • Account data: name, email address, phone number, password (handled securely through our authentication provider), role (Passenger or Captain), and account status.
  • Profile data: gender, age, occupation, permanent address (where requested), and profile photo.
  • Identity / verification data: NIC/ID number and photo; driving license number and photo (especially for Captains, and for Passengers where required).
  • Vehicle data (Captains): make, model, year, plate number, seats, color, car type, and vehicle photos.
  • Ride and booking data: origin, destination, stops, date and time, seat selection, fare information, luggage/trunk options, and request status (pending, approved, rejected, cancelled).
  • Communications: in-app ride chat messages and support emails you send us.

2.2 Information collected automatically

  • Device type, operating system, and app version.
  • Push notification token (FCM) to deliver booking and ride updates.
  • Security / App Check signals to help prevent abuse.
  • Location (only when you allow it), used on demand to help set departure city or search places when creating a ride. We do not use continuous background location tracking.
  • App activity related to rides, bookings, approvals, and chats.
  • Advertising ID and ad activity from Google AdMob, used to show banner ads in the App.
  • Crash logs and performance diagnostics from Firebase Crashlytics.
  • Analytics events from Firebase Analytics (screens you open and buttons/taps you use) to understand how the App is used and to improve it.

2.3 Information from third parties

  • Google Sign-In (name and email, based on your Google permissions).
  • Phone OTP verification status.
  • Maps / Places search results for locations you select.

3. Permissions the App may request

  • Internet — to run online features.
  • Camera / Photos — for profile, ID, license, and vehicle photos.
  • Location — optional, to help set ride departure city and improve place search.
  • Notifications — for ride request and booking updates.

You can deny or revoke permissions in your device settings. Some features may not work without the related permission.The App shows Google AdMob banner ads. AdMob may use the advertising ID on your device. You can limit ad tracking in your device settings.

4. How we use your information

We use your information to:

  • create and manage accounts;
  • verify Captains and reduce fraud;
  • enable ride listings, seat booking, approvals, alternate-seat offers, and chat;
  • send transactional notifications about booking status;
  • improve reliability, safety, and support;
  • secure the App;
  • comply with legal requirements and Google Play policies; and
  • send important service updates.
  • show banner ads through Google AdMob;
  • measure app usage with Firebase Analytics; and
  • detect and fix crashes with Firebase Crashlytics.

We do not sell your personal information.

5. How we share information

We share information only as needed to operate the App:

  • With other users: Captains may see Passenger details needed for a booking (such as name, gender, and requested seat). Passengers may see Captain and ride/vehicle details needed to take a ride. Chat participants see their own conversation.
  • With service providers: Google Firebase (Authentication, Firestore, Storage, Cloud Messaging, Cloud Functions, Analytics, Crashlytics), Google Sign-In, Google AdMob (ads), and Maps/Places providers that process data on our behalf under their own privacy policies.
  • For legal and safety reasons: when required by law, or to protect users, the public, or our rights.
  • Business transfer: if the App is sold or reorganized, data may transfer under continued privacy protections where required.

Shareways does not process in-app payments through a payment gateway. Fare amounts shown in the App are informational. Any offline payment is arranged directly between users.

6. Data retention

We keep personal data while your account is active and as needed to provide the App, resolve disputes, enforce our terms, and meet legal and security requirements. When you request account deletion, we delete or anonymize your personal data within a reasonable time (generally within 30 days), except where we must retain some information by law or for legitimate security or legal claims.

7. Data security

We use industry-standard safeguards through our cloud providers, including encrypted transit and access controls. No method of transmission or storage is 100% secure. Please protect your device and account credentials.

8. Children’s privacy

Shareways is intended for users aged 18 and older. We do not knowingly collect personal information from children under 13 (or under 16 where required by local law). If you believe a child has provided us personal data, contact us and we will take steps to delete it.

9. Your choices and rights

Depending on applicable law, you may:

  • access or update your profile in the App;
  • correct inaccurate information;
  • withdraw optional permissions in device settings;
  • request deletion of your account and related personal data; and
  • ask questions about how we process your data.

To make a request, email Mohsin.ishfaq.raja@gmail.com from your registered email or phone and include enough details for us to verify your account.

10. Account deletion

You may request deletion of your Shareways account at any time by emailing Mohsin.ishfaq.raja@gmail.com with the subject line: “Delete my Shareways account”.

We will delete or anonymize personal account data within a reasonable period (generally within 30 days), except information we must keep for legal, security, fraud-prevention, or accounting reasons. After deletion, you may lose access to bookings, chats, and profile history.

11. International processing

Your information may be processed on servers operated by our service providers (including Google) that may be located outside your country. By using the App, you understand that your information may be transferred to and processed in those locations under the safeguards of those providers and applicable law.

12. Google Play Data Safety summary

For Google Play Console, data categories typically include:

  • Personal info (name, email, phone, gender, age, address, user IDs)
  • Photos and identity documents uploaded by the user
  • Location (on demand; not continuous background tracking)
  • Messages (in-app chat)
  • App activity related to rides and bookings
  • App info / device identifiers (such as FCM token and App Check)
  • App info / advertising ID (used by AdMob)
  • Crash logs (Firebase Crashlytics)
  • Diagnostics / analytics (Firebase Analytics, including screen views and in-app taps)

Purposes include App functionality, account management, fraud prevention, security, and communications.

13. Third-party services

The App may open map links or rely on third-party SDKs. We are not responsible for the privacy practices of third-party websites or apps. Please review their policies separately.

Ads: Google AdMob may collect device and advertising identifiers and approximate location or app activity as described in Google’s advertising / AdMob privacy policy: https://policies.google.com/privacy

Analytics and crashes: Google Firebase Analytics and Crashlytics process device and usage data as described at https://firebase.google.com/support/privacy

14. Changes to this Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date when we do. Continued use of the App after changes means you accept the updated Policy.

15. Contact us

Privacy questions or requests:
Shareways
Mohsin ishfaq
Email: Mohsin.ishfaq.raja@gmail.com
Country: Pakistan

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